Contact and Advice Centers
Department for Senior Citizens – Service Center of State Capital Hannover Senior Citizens and Care Centers of Hannover Region Wege-zur-Pflege, The Care Telephone Federal Ministry of Health ZQP: Help with finding the right advice center Consumer Advice Center Lower Saxony Social Association VdK Lower Saxony-Bremen e.V. District Office Hannover Independent Patient Counseling Germany (UPD) Participation Counseling for Disabled People KIBIS (contact, information and advice center for self-help) wir pflegen! Representation of Interests and Self-Help for Family Caregivers e.V. The Care Hotline of the Lower Saxony Social Association
Care emergency hotline advises people in need of care, relatives and carers on all questions and problems relating to care, provides support in conflict resolution and arranges further help.
Mon.-Thurs. 9.00-16.00, Fri. 09:00-13:00 Tel.: 0180 2000 872
Support for Family Caregivers
The PflegeCoach (Care Coach)
The PflegeCoach is an online care course for family caregivers with topics such as home care, Alzheimer's and dementia, as well as living and care in old age. Registration is available to all family caregivers, regardless of their health insurance company. Ask your care insurance company if there are similar offers.
Psychosocial support "Internet portal for family caregivers"This is an internet portal for family members who care for older people. Here, family members can find personal support and companionship when they are under emotional strain as a result of the daily care routine.
Wegweiser Demenz – Information Portal for Dementia People with dementia – Support, care and therapyThe Medical Service of the Central Federal Association of Health Insurance Companies (MDS) has written a very detailed position paper on the subject of “People with dementia – Support, care and therapy”.
A guide to legal and financial issues for relatives of dementia patients ZQP Center for Quality in CareThe Center for Quality in Care (ZQP) is the knowledge institute for nursing. The aim of the foundation is to improve the health care of people in need of care, in particular the quality of care. Knowledge and measures for prevention are brought into focus from the perspective of both the person in need of care and the carer.
Relief for the soul – A guide for family caregiversThe guide "Relief for the Soul – A Guide for Family Caregivers", developed jointly by the German Federal Association of Senior Citizens' Organizations (BAGSO) and the German Association of Psychotherapists (DPtV), provides family caregivers with a comprehensive overview of the causes of possible complaints and suggests ways to alleviate them.
Useful Information
The Care Report 2022 provides information on special care situations in long-term care. In addition to children and young people, this also includes adults of working age or people with special underlying conditions such as early dementia, respiratory care or people with disabilities, all of whom ultimately fall through the cracks of “care for the elderly” with their specific needs (german version: Pflegereport 2022).
You can find barrier-free excursion and vacation destinations at "Reisen für alle" (Travel for all) page.
If you would like to go on vacation with family members who need care, you can find information on the Reisemaulwurf e.V. website.
The Pflegethermometer 2022 ("Care Thermometer") provides information on the situation and care of people in intensive care at home (german version: Pflegethermometer 2022).