Questions and answers about your stay at the MHH

Please report to the Central Patient Admission. Go through the main entrance (building K6), then take the first turning on the right. There, please take a waiting number, which will then be called up on one of the screens. The staff at the central patient admission department will create your hospital file. You will then take this to the Department responsible for you.

You can find further information about administrative patient admission here.

Contact the Clinical Department named in the referral to make an appointment (you can find a list of all clinics here). If "Emergency" is ticked on the referral, please contact the emergency department of the Clinical Department named in the referral or the nearest emergency department to you.

If you have any questions, please contact the Patient Service Center.

A transfer of patients can only be considered in medically justified cases. Please contact the attending physician of the respective Clinical Department. Medical colleagues should contact the office of the potentially admitting specialist clinic.

Please contact your health insurance company or the case manager on the ward in advance.

Please ask for the individual procedure of the respective Clinical Department during your examination.

As a rule, your attending physician will contact you by telephone after reviewing your results or you will receive a written appointment to discuss the results.

A referral is usually required for outpatient treatment. The highly specialized outpatient clinics at the MHH have different requirements. Please ask directly when making an appointment or look at the pages of the specialist clinic responsible for you or contact the Patient Service Center.

You will usually receive a follow-up appointment on the day of treatment or your appointment will be listed in the physician's letter.

If this is not the case, please contact the outpatient clinic responsible for you to make an appointment.

You can reschedule your appointment by telephone or e-mail. Some specialist clinics offer the option of contacting them via the respective homepage using a contact form. Please check the homepage of the respective specialist clinic.

If you are unable to keep an agreed appointment, please let us know in good time. You can find the contact details of the Clinical Departments here.

For organizational reasons, please contact the outpatient clinic treating you by telephone or contact the Patient Service Center.

The MHH is a supramaximal care Clinical Department and offers patients a wide range of highly specialized diagnostic options.

To make an appointment, please contact the Clinical Department named in the referral/referral.

If you have any questions, please refer to the homepage of the specialist clinic or contact the Patient Service Center.

The outpatient clinics of the MHH usually offer a second opinion consultation.

Please contact the outpatient clinic responsible.

To make an appointment, the relevant outpatient clinic may first need your medical documents.

If you have any questions, please contact the Patient Service Center.

Please contact the relevant outpatient clinic by email. Some outpatient clinics also offer the possibility of contact via the contact form, please refer to the homepage of the respective specialist clinic.

Please contact your general practitioner first.

Outside office hours, please contact the medical on-call service.

If you are already being treated at the MHH, please speak to your attending physician.

If you are already being treated in the outpatient clinic, please contact the relevant outpatient clinic by telephone. The contact details of the outpatient clinic can be found on the homepage of the respective specialist clinic.

If you have not yet been treated at the MHH, please contact your family physician first.

As a rule, you will only receive prescriptions if you have already been to the outpatient clinic for treatment in the current quarter. For follow-up prescriptions, please contact the relevant outpatient clinic by telephone or via the contact form of the respective specialist clinic.

You can find detailed directions for different travel options here.

The MHH offers numerous parking facilities, which can be used for a fee. Further information

Some outpatient clinics are not located in the Central Clinic, but in other buildings on the MHH campus.

Please enquire about this when making an appointment or contact the information staff at the main entrance. Further information can be found on the page of the respective specialist clinic. You can find a map of the MHH campus here.

Please understand that the outpatient clinics may be difficult to reach. Due to the very high volume of calls, it may take several attempts.

The outpatient clinic staff always endeavor to be available for all patients.

If you are unable to reach the outpatient clinic, please contact the Patient Service Center.

Please contact your health insurance provider or ask your attending physician.

A referral slip is usually required for outpatient treatment. The highly specialized outpatient clinics at the MHH have different requirements. Please ask directly when making an appointment or refer to the website of the specialist clinic responsible for you or contact the Patient Service Center.

For some forms of care, the health insurance companies have special requirements for a correctly issued referral form. In these cases, you will receive an information letter from the relevant outpatient clinic.

You can support us if you check the accuracy of the information directly with your attending physician and have it corrected if necessary.

The highly specialized outpatient clinics at the MHH have different regulations. Please refer to the pages of the specialist clinic responsible for you or contact the Patient Service Center.

Please do not forget your referral slip.