The tasks of the Drug Dispensing Department of the Central Pharmacy of Hannover Medical School include the entire drug logistics as well as information and advice on drugs and drug therapies for patients.
The medicines dispensary supplies the wards, functional areas, operating theaters, institutes, laboratories and outpatient clinics of the Medical School with medicines, anaesthetics, infusion and rinsing solutions, disinfectants and enteral nutrition solutions on a daily basis. The aim is to ensure that patients receive the medicines they need and can be treated with them as quickly as possible.
Stockpiling
The heart of the medicines dispensary is the large medicines warehouse, in which over 2500 medicines in a wide variety of dosage forms are kept in stock at all times. The dosage forms include tablets, capsules, oral solutions, various infusion concentrates, injection solutions and transdermal therapeutic systems (patches) containing active ingredients. In order to guarantee the quality of the medicines, storage conditions such as temperature, light protection and expiry dates are continuously monitored and controlled.
A computerized materials management system for inventory control ensures that the medicines are always available to patients in sufficient quantities. This is the only way to ensure prompt patient care, not only during the day, but also at night, at weekends and on public holidays via an on-call service - 365 days a year, 24 hours a day.
The medicines warehouse contains all medicines that are on the MHH medicines list. The medicines list is regularly updated in cooperation with the physicians responsible for medicines and the Pharmaceutical Advisory Board and adapted to current guidelines and recommendations. The selection of listed drugs is based on professional and economic aspects, so that effective and economical drug therapy in line with the latest scientific findings is possible for every patient.
Order picking
Every ward, functional area, operating theater, Institute, laboratory and outpatient clinic can be supplied with medicines on a daily basis. The medicines issuing department processes orders for medicines from around 100 wards and functional areas in a single working day. The orders are received electronically by the pharmacy via an online ordering system (MobiDiK®). An order can include both listed medicines and so-called special requests, which can be used to order a specific medicine for an individual patient. Each request is checked by a pharmacist for plausibility with regard to quantity and, in the case of special requests, the indication and actively released for picking. Supported by a semi-automatic picking system, around 130 requests with approx. 1200 order lines are delivered daily by the employees in the medicines dispensing department. The picking system's optical recognition unit (Axon®) is used to check the correctness of the dispensing in terms of preparation and quantity.
Almost all orders are delivered on the same day, ensuring very fast, effective and safe patient care. Every day, between 2500 and 5000 packages of medicines leave the pharmacy for the ward in special transport boxes.
Contact person:
Dr. Gesine Picksak
Phone: (0511) 532-3143
Email: Picksak.Gesine@mh-hannover.de
The pharmacists at the Central Pharmacy are the point of contact for physicians, nursing staff and other MHH employees for all drug-specific inquiries. This includes the following topics, for example:
- Drug dosage forms and routes of administration, compatibility of drugs administered at the same time as well as questions relating to tube compatibility
- Side effects and interactions
- Dosages for organ insufficiency
- Use in children or the elderly and during pregnancy and breastfeeding
- Questions relating to medicinal product legislation
Inquiries are processed by researching drug databases, specialist literature and other sources. In the interests of clinical workflows, emphasis is placed on answering questions as quickly as possible.
Contact person:
Drug advice (Offizin)
Phone: (0511) 532-8137
Dr. Stefan Biastoff
Phone: (0511) 532-8804
Pharmacovigilance includes the monitoring of drug safety and the prevention of drug risks following the admission of a drug. The Central Pharmacy continuously informs physicians and nursing staff of any adverse drug reactions associated with the use of a drug that have become known.
Contact person:
Dr. Gesine Picksak
Phone: (0511) 532-3143
Email: Picksak.Gesine@mh-hannover.de
Medication therapy safety (AMTS) encompasses both the optimization of all medication processes and the avoidance of potential medication errors and risks in patient-specific medication therapy.
Contact person:
Dr. Gesine Picksak
Phone: (0511) 532-8804
In the Department of Clinical Pharmaceutical Care, ward pharmacists work in an interprofessional team on the ward with physicians and nurses
The Department's tasks include
- Checking a patient's current medication for plausibility, completeness, correct dosage, necessary dose adjustments, interactions, side effects and contraindications
- Advice on all aspects of a medication
- Preparation of overviews and standards for the MHH
The following services are currently offered:
- Participation in ward rounds and curve rounds
- Pharmaceutical advice for physicians and nursing staff
- Conducting training courses (training catalog available in the internal area)
Particular attention is paid to solving drug-related problems and avoiding medication errors. Attention is also paid to the proper use and storage of medicines.
Thanks to their regular presence on the ward, physicians, nursing staff and patients can discuss and clarify questions about medication and its use directly and personally with the ward pharmacists.
The ward pharmacists thus make an important contribution to improving the safety of drug therapy and increase patient safety together in an interdisciplinary team.
Contact person:
Veronika Schmid
Phone: (0176) 1532-2452
Email: Schmid.Veronika@mh-hannover.de
Natalie ter Horst
Phone: (0176) 1532-2366
Email: terHorst.Natalie@mh-hannover.de
or send your request to:
Email: Apotheke.Stationsarbeit@mh-hannover.de
Antibiotic Stewardship (ABS) refers to the sensible and guideline-compliant use of antibiotics at Hannover Medical School. The ABS team is made up of a wide range of specialists in order to provide patients with the best possible treatment and prevent bacterial resistance.
Contact person:
Dr. Gesine Picksak
Phone: (0511) 532-3143
Email: Picksak.Gesine@mh-hannover.de
Jessica Gunia
Phone: (0511) 532-5604
Email: Gunia.Jessica@mh-hannover.de