Dear participants, dear interested parties,
stressful events are often part of everyday clinical practice. Professional experience, life experience and the collegial cohesion in your team are often enough to cope with even serious experiences. Nevertheless, employees have experiences that are not so easy to shake off. What then? We would like to strengthen your confidence in dealing with critical situations through our practice-oriented conference contributions.
Experts and interested parties will come together at Hannover Medical School to discuss and further develop innovative approaches, best practices and interdisciplinary solutions for acute crisis situations in everyday clinical practice.
Are you part of a clinical crisis intervention team or would you like to get started? Then we look forward to welcoming you to the second "CCI 2026 Conference" on March 21, 2026 in Hanover.
Yours sincerely, Conference Advisory Board DIVI Network "Clinical Crisis Intervention"
- Hanna Batzoni, Munich
- Christian Bock, Hanover
- Christian Borscheid, Bonn
- Teresa Deffner, Berlin
- Dominik Hinzmann, Munich
- Borris Pietzarka, Hamburg
- Georg Roth, Ravensburg
Conference moderator: Dr. Christian Bock, Hannover Medical School
Crisis support as a consequence of the risk assessment of mental stress - good practice and research results from the MHH. (Lecture)
Dr. Christian Bock
Goals & limits of clinical crisis intervention. (short lecture)
Christian Borscheid
Mental Health First Aid and Crisis Intervention - two sides of the same coin? (Short lecture)
Extremely stressful events can have considerable psychological consequences for employees, patients and relatives. The lecture systematizes the terms, concepts and training discussed in this context (e.g. Mental Health First Aid, crisis intervention, collegial first aid), highlights target groups and fields of application and thus offers an orientation framework for their selection and implementation in the company.
Prof. Dr. Dagmar Arndt
Interactive panel discussion "Borderline experiences in hospital - all trauma?"
Moderation: Christian Borscheid
How to...? Dealing with relatives and loved ones in escalating situations. (Cluster Session)
This workshop offers a space for dealing with threatening situations, e.g. from relatives. Together we will discuss possible courses of action, approaches to (verbal) de-escalation and clarify where institutional support is necessary and may already be available.
Moderation: Hanna Batzoni
How do I tell my child? Supporting dependent children in emergency situations. (Cluster Session)
Dr. Teresa Deffner
"I can decide for myself!" - Children as independent patients in the intensive care unit. (Cluster Session)
Dr. Michael Sasse
Transcultural aspects in crisis intervention. (Cluster Session)
Elena Kromm & Borris Pietzarka
No prayer can help! - Spiritual toolbox in borderline situations. (Cluster Session)
Jessica Jähnert-Müller, Heike Steinhof-Eggen & Oliver Holzborn
Bridges instead of breaks: PSNV at the interface from initial contact to hospital admission. (Cluster Session)
Most mistakes happen at interfaces - including psychosocial ones. We show how PSNV can be reliably continued from initial contact to hospital admission. To this end, we present a 5-element model: Recognize (stress), Classify (risk/protection), Tell (core narrative), Decide (next steps), Handover (role/responsibility). The format fits into 60-120 seconds and combines professionalism with humanity. Participants practise on case vignettes and receive a one-page 5E checklist (pocket format).
Moderator: Michael Steil
Feelings of guilt in crisis counseling. (Cluster Session)
Feelings of guilt are among the most common, but also among the most stressful reactions in challenging healthcare situations. They can arise after fateful events, serious incidents or complications and can deeply unsettle employees. The workshop invites participants to better understand facets of feelings of guilt and to work together to develop helpful strategies for dealing with feelings of guilt.
PD Dr. Dominik Hinzmann & Sophie Peter
Thinking and designing CCI structures together. (Open Forum)
This open forum invites you to a professional exchange on the implementation and support of CCI structures. The focus is on dialog about successful concepts and models, sharing experiences and learning from each other. Practical examples, challenges and best practices will be taken up in order to gain new impulses for one's own work and to develop sustainable paths together.
Moderation: Georg Roth
Additional: Poster exhibition, specialist literature stand & information stands
Prof. Dr. Dagmar Arndt
Professor Dagmar Arndt is a health scientist specializing in psychology in prevention and health promotion. Her expertise lies particularly in the field of work-related mental health. For 20 years, she has been working on topics such as psychological traumatization and low-threshold help. She researches and teaches at Magdeburg-Stendal University of Applied Sciences.
Hanna Batzoni
As a research assistant and doctoral candidate at Munich University of Applied Sciences, Hanna Batzoni is particularly involved in the project "Health promotion and violence prevention in nursing homes". She is a graduate of the Advanced Nursing Practice (M. Sc. ANP) master's degree program, a crisis counselor, ProDeMa de-escalation trainer and safeguard trainer (IBevGe).
Dr. Christian Bock
Christian Bock is a qualified psychologist, crisis counselor (PSNV) and is currently training to become a systemic counselor (DGSF). His main areas of activity at Hannover Medical School (MHH) are risk assessment of psychological stress and psychosocial emergency care / crisis support for MHH employees. In 2023, he completed his doctorate at the MHH on the influence of traumatic stress on the psychological constitution of medical and nursing staff.
Christian Borscheid
Christian Borscheid (M.A. Vocational Education & Specialist Nurse Anesthesia and Intensive Care Medicine) heads the Clinical Crisis Intervention team at the University Hospital Bonn.
Dr. Teresa Deffner
Teresa Deffner worked for many years as a psychologist supporting patients and their relatives during and after critical illness in the surgical intensive care units at Jena University Hospital. She currently works as a consultant for transplant medicine and the health consequences of domestic violence at the Senate Department for Science, Health and Nursing in Berlin. As a representative of the healthcare professions, Teresa Deffner is also involved in the Presidium of the DIVI.
PD Dr. med. Dominik Hinzmann
Dominik Hinzmann is a senior physician in the Clinical Department of Anaesthesiology and Intensive Care Medicine at the Klinikum rechts der Isar of the Technical University of Munich and medical director of the rescue service in the city and district of Munich. He is also Chairman of the Board of PSU-Akut.
Oliver Holzborn
Oliver Holzborn is a Catholic priest and member of the hospital chaplaincy at Hannover Medical School.
Jessica Jähnert-Müller
Jessica Jähnert-Müller is a Protestant pastor and member of the pastoral care team at Hannover Medical School.
Elena Kromm
As a qualified psychologist and expert in intercultural competence training, Elena Kromm works for the Ethno-Medical Center e.V. Hannover.
Sophie Peter
Sophie Peter (M.Sc. Psychology) works as a psychological psychotherapist, research assistant and doctoral candidate at the University Clinic for Psychosomatic Medicine and Psychotherapy at the University Medical Center Magdeburg. Her work focuses on psychosocial support for staff, patients and relatives in intensive care units
Borris Pietzarka
Borris Pietzarka is a qualified theologian and deacon in the Protestant hospital chaplaincy at the Asklepios Clinical Department in Hamburg-Harburg. He is also a board member of the Conference for Hospital Pastoral Care in the Evangelical Church in Germany (EKD).
Georg Roth
Georg Roth (B.A. Nursing Education, MBA Social and Health Management, Nursing Expert Intensive Care) works in the clinical crisis intervention team at Oberschwabenklinik gGmbH Ravensburg. He also works as a project and course manager for the "Vocational Training Specialist" course at the Health and Social Education Center (BGS) in Chur (Switzerland). He is the author and co-author of numerous specialist books.
Dr. med. Michael Sasse
As a senior consultant at the Clinical Department of Paediatric Cardiology and Intensive Care Medicine at Hannover Medical School, Michael Sasse began building up PSNV expertise in the Paediatric Intensive Care Unit team at an early stage. He also heads the Pediatric Intensive Care Network Northern Germany (PIN).
Michael Steil
Michael Steil is Chairman of the Board and founder of the PSNV network. He worked for many years in the rescue service and voluntary fire department, was Federal Coordinator for Psychosocial Emergency Care of the German Red Cross from 2008 to 2014, is Head of PSNV in his home region and has been responsible for the coordination of emergency services aftercare in fire departments and rescue services across organizations for many years. He is a qualified theologian, emergency psychologist (NNPN), mediator and systemic consultant.
Heike Steinhof-Eggen
Heike Steinhof-Eggen is a Protestant pastor and works in pastoral care at Hannover Medical School.
Please register for the symposium by e-mail to fachtagung-kki-2026@mh-hannover.de. You will then receive an invoice and confirmation of participation. The participation fee is 150.00 EUR including conference catering.
There is also the opportunity to present your team/organization with a poster and to talk to other participants about your commitment to the topic of crisis intervention. If you would like to bring and exhibit a poster, please let us know when you register. At two times (see conference program in the flyer) you will be invited to a "Walk & Talk" in the poster exhibition. We would be delighted if you and any colleagues would then be available with your poster to answer questions or exchange ideas.
You can secure your participation in up to two cluster sessions/workshops via the Eveeno booking portal (Attention, limited places!). Click here to REGISTER (link to Eveeno)
Note: If the number of participants is too low, we reserve the right to transfer the event to an online format. Due to spatial constraints, the number of participants is limited to a maximum of 160 people.
Directions to the MHH (link to the MHH website)
The conference venue is building J6 (see map), download HERE
The events will take place on the street level S0 in lecture hall R and in the seminar rooms 70 & 73-78 as well as in the open exhibition areas.
If you are traveling by Deutsche Bahn, you are welcome to use the DB event tickets with price advantage (only valid in conjunction with the event ticket). Plan your journey now (Link to the DB event ticket)